Full Statement of Account including Payments
I don't see a way to send a customer a statement for the last X days showing all transactions. This would include unpaid invoices, paid invoices, and specific payments received. It's the type of thing a customer requests when they need to reconcile their accounting system to ours. Of course it would be nice if Invoice Rover could send this type of report monthly as well based on whether an account has had activity in X days or has an open balance.
Bill A0
Automatically email customers for updated card when old one expires or is declined permanently
Right now it is a manual process to chase customers down when their automatic recurring payment method expires or is declined permanently. This should be a relatively simple process to automate - customers can be notified via email that their payment method needs to be updated.
Bill A9
Show credit memos
Show Credit memos from the accounting system in the main Merchant Portal and the Customer Portal
Adam Crandall3
Add ability to have a hyperlink to our website in the body of the email templates
Add ability to have a hyperlink to our website in the body of the email templates. For our signature.
Justin L1
Ability add a link or document per client (like contracts etc) in the Customer Portal
A unique document or link at the customer level in the customer portal.
Matt W0
Update address in accounting system when customer updates their address on customer portal
Currently we send a notification to the merchant, however, for our cloud accounting systems we could have this auto update the accounting system with the new information.
Adam Crandall4
Payment Transaction History
I would like to see payment transaction history imported in from QuickBooks Online, this will allow end users to see payment details on transactions processed outside BenjiPays such as cheque payments.
Sam V7
Automatically send new customer a welcome email to the portal
would be nice if there was a global setting to automatically send this template when a new user is added with portal access
Kenny G0
Allow invoice number token to be used with Invoice Rover notifications
For invoice rover notifications, allow the use of the {{invoicenumber}} token in subject.
Joel S2
White Label, Remove "Powered by BenjiPays"
White labeling Benji Pays allows MSPs to strengthen their brand by offering payment automation under their own name, and not marketing for BenjiPays. This can create a seamless and trusted client experience and not further question around who is Benji and can I also trust them with my information. Further, not disclosing our business patterners may help reduce targeted attacks.
Mike M4
Add Limited User Access / Payment-Only Role
Ability to restrict user access so that certain users can only process payments without viewing sensitive account or financial information. Current Behavior: At the moment, there are only two permission options available: Manage Customer ProfilesManual Transaction Processing (Requires Manage Customer Profiles) (Includes βView Reportsβ) Because βManual Transaction Processingβ includes βView Reports,β users with this permission can currently see the home dashboard, including outstanding and overdue invoice totals, which may not be appropriate for all roles. Requested Enhancement: Add a βPayment-Onlyβ permission level (or equivalent custom access control) that allows a user to: Access a customer profile Select an invoice Take a payment β¦but not view reports, dashboards, or financial summaries.
Gabriel W1
Expired credit card report
Being able to pull a report of customers whose cards have expired to compare it to a report from Xero of customers with balances owing would help us identify which customers need to be contacted in a more timely manner and on a less individual basis. Currently the only way I know to check on the expiry date is to go into the individual customer's payment profile.
Caroline J0
3d secure for Moneris
With all the credit card scams going on we need more secure payments which takes the responsibility off of the business owner in terms of chargebacks from scammed credit cards. When a customer pays by credit card all payments should go through 3d secure. This one feature can stop thousand of credit card scams. This woudl be great if Benji pays had 3d secure payments with Moneris
Steve0
Benjipays Card Reader
A card reader that syncs directly with Benjipays and enables easy surcharging and reconciling
Ez S0
Customizable Benji Pays Payment Links for New Customer Onboarding
Weβre requesting the ability to include custom, industry-specific fields in the payment link or payment form. For example, weβd like to capture: Liquor license number Delivery instructions Other industry-specific details This would streamline onboarding by allowing customers to provide all required information at the time of payment.
Alaina0