Benji Pays feature requests

For example when adding a credit card for a customer and they want that payment method used for hardware only, we could label it "hardware only"

Right now it is a manual process to chase customers down when their automatic recurring payment method expires or is declined permanently. This should be a relatively simple process to automate - customers can be notified via email that their payment method needs to be updated.

Currently customers do not get a notification when an auto-pay transaction is declined. We should have the ability to have the system send a "Transaction Failed" email to the customer.

Ability to set global Email CC/BCC for payment requests

Create a mechanism to generate late fees, automatically added to the accounting system. Following requirements: Do not alter existing invoices to avoid altering past financial periods - Likely generate a new "late fee" invoice Configurable rules to include / exclude clients, ignore certain invoices etc. Percentage based, with different percentages for different time periods Continue to generate late fee invoices until original invoice is paid

I would like to be able to open the customer portal as a client (impersonate) however, limited to view only. This would be helpful in walking our clients through how to navigate the system. see what they see and be aware of any changes visually or functionally that need to be made.

User a service like Plaid.com or Flinks.com to allow users to connect their banking details by loging into their online banking in addition to allowing them to enter their banking information manually. This can improve Approval rates and reduce the risk of account infomation being entered incorrectly. There may be a nominal cost to this.

Show Credit memos from the accounting system in the main Merchant Portal and the Customer Portal

For example, monthly recurring service fees are auto processed through ACH and other invoices for hardware purchases are auto processed to a credit card or a different ACH account. Could be based on Xero branding themes / QuickBooks Payment Terms, memo or reference field.

Currently we send a notification to the merchant, however, for our cloud accounting systems we could have this auto update the accounting system with the new information.

would be nice if there was a global setting to automatically send this template when a new user is added with portal access

White labeling Benji Pays allows MSPs to strengthen their brand by offering payment automation under their own name, and not marketing for BenjiPays. This can create a seamless and trusted client experience and not further question around who is Benji and can I also trust them with my information. Further, not disclosing our business patterners may help reduce targeted attacks.

Currently, issuing a refund through Benji Pays requires a few manual steps: merchants must first create a credit memo in their accounting system, then return to Benji Pays to process the refund by selecting that credit. Proposed Enhancement: Enable a one-click refund process where merchants can simply select a transaction in Benji Pays, click “Refund,” and the system will: Automatically reverse the original paymentAutomatically create a matching credit memo in the accounting system. This streamlined approach would eliminate the need for manual data entry, reduce time spent on refunds, and improve the user experience for fully integrated accounting workflows.

Add the ability to select classes for surcharge journal entries in QuickBooks

Line breaks would be beneficial when invoices are created in QB but then moved to BenjiPays the formatting does not translate and ends up being a paragraph of information instead of nicely structured.