Benji Pays feature requests

Currently when an ACH payment is scheduled, a notification is sent to me as the account owner to alert me. Then, when the payment is successfully processed I receive another email of Payment Receipt. However, when a scheduled payment is denied for whatever reason (in our case, denial came because the total payment was above our initial ACH transaction limit), there is no notification that the payment wasn't completed successfully - we are required to monitor the transaction dashboard for any ACH denials that may occur. I am requesting an automated email to the account owner when an ACH payment is denied so that we can be aware immediately and follow up with the customer to reprocess.

Right now it is a manual process to chase customers down when their automatic recurring payment method expires or is declined permanently. This should be a relatively simple process to automate - customers can be notified via email that their payment method needs to be updated.

it would be nice instead of only having the option to type in days overdue to just put "send every xx days"

"Authorise" is considered an incorrect spelling of the word in the USA. "Authorize" should be used instead for customers in the USA.

Allow non Credit Card Payment Types matching QuickBooks requirements to handle settling invoices that were sent through Benji Pays but the customer sent an eft or cheque. This makes Benji a one stop shop for my team.

Create a mechanism to generate late fees, automatically added to the accounting system. Following requirements: Do not alter existing invoices to avoid altering past financial periods - Likely generate a new "late fee" invoice Configurable rules to include / exclude clients, ignore certain invoices etc. Percentage based, with different percentages for different time periods Continue to generate late fee invoices until original invoice is paid

Currently customers do not get a notification when an auto-pay transaction is declined. We should have the ability to have the system send a "Transaction Failed" email to the customer.

I would like to be able to open the customer portal as a client (impersonate) however, limited to view only. This would be helpful in walking our clients through how to navigate the system. see what they see and be aware of any changes visually or functionally that need to be made.

User a service like Plaid.com or Flinks.com to allow users to connect their banking details by loging into their online banking in addition to allowing them to enter their banking information manually. This can improve Approval rates and reduce the risk of account infomation being entered incorrectly. There may be a nominal cost to this.

Show Credit memos from the accounting system in the main Merchant Portal and the Customer Portal

Once the bambora batch has settled, create the final deposit transaction in the accounting system to aid with reconciliation.

For example, monthly recurring service fees are auto processed through ACH and other invoices for hardware purchases are auto processed to a credit card or a different ACH account. Could be based on Xero branding themes / QuickBooks Payment Terms, memo or reference field.

For example when adding a credit card for a customer and they want that payment method used for hardware only, we could label it "hardware only"

Currently we send a notification to the merchant, however, for our cloud accounting systems we could have this auto update the accounting system with the new information.