Late fee automation
Create a mechanism to generate late fees, automatically added to the accounting system. Following requirements: Do not alter existing invoices to avoid altering past financial periods - Likely generate a new "late fee" invoice Configurable rules to include / exclude clients, ignore certain invoices etc. Percentage based, with different percentages for different time periods Continue to generate late fee invoices until original invoice is paid
Adam Crandall12
Bar chart to show paid invoices and total amount invoiced
It would be great to have at the bottom of the customers home page, a bar chart that shows the total they have paid, and the total invoiced per month. They could view this when they log into their portal. It would be a great way for them to view their payment history compaired to invoiced amount.
Chelsea B0
Automatically email customers for updated card when old one expires or is declined permanently
Right now it is a manual process to chase customers down when their automatic recurring payment method expires or is declined permanently. This should be a relatively simple process to automate - customers can be notified via email that their payment method needs to be updated.
Bill A10
Customer portal (Impersonate as user)
I would like to be able to open the customer portal as a client (impersonate) however, limited to view only. This would be helpful in walking our clients through how to navigate the system. see what they see and be aware of any changes visually or functionally that need to be made.
Rami2
Add Dark Mode
Please add Dark Mode to save my eyes
Kahle P12
Full Statement of Account including Payments
I don't see a way to send a customer a statement for the last X days showing all transactions. This would include unpaid invoices, paid invoices, and specific payments received. It's the type of thing a customer requests when they need to reconcile their accounting system to ours. Of course it would be nice if Invoice Rover could send this type of report monthly as well based on whether an account has had activity in X days or has an open balance.
Bill A1
White Label, Remove "Powered by BenjiPays"
White labeling Benji Pays allows MSPs to strengthen their brand by offering payment automation under their own name, and not marketing for BenjiPays. This can create a seamless and trusted client experience and not further question around who is Benji and can I also trust them with my information. Further, not disclosing our business patterners may help reduce targeted attacks.
Mike M4
Do not auto process invoices over a set amount
For example, set a limit of $1000 for auto processing an invoice.
Ivy2
Ability to choose the gateway available/visible to customer
Ability to assign default gateway at the customer level.
Scott0
PO# Visibility
Ability to show the PO # next to Inv # and ability to search by it
Deanna D0
Add credit card payment link to QuickBooks Invoice reminders
Need to add the same payment link that goes on new invoices to invoice reminders so that clients don't have to search for the payment link in an earlier email.
Don K0
Customizable dashboard
The ability to customize the main dashboard or create new dashboards? In specific, how do I change the “We’ve saved you” box? How do I change the date range to this year and have the system remember it for the next time I load the page? See a list of all unpaid invoices?
Eidan E0
Balance Total on Statement Emails
On the statements that are emailed to our customers it would be so helpful if they could see a total amount owed. As of right now, the invoices are listed individually, but there's no total amount. This would help the customer to see at a glance how much they owe instead of having to add each one up individually.
Brooke0
Autopay Facilitation for invoices having amounts not exceeding and within the same payment terms
We are not able to use autopay processing as we have to meet the amount threshold at invoice level. Secondly, these invoices are linked to same payment methods where some amounts can be auto processed and some are not. Two suggestions: (1) It would be good if we have the autopay information available alongside each invoice due for payment. (2) Secondly, if we could have an option to batch process (autopay) after selecting the invoices which we would like to process only.
SHAMS M0
Send invoices to 2 or more emails, but send overdue reminders to only 1 email
I want to send new invoices emails to 2 people: X & Y, but I only want to send reminder emails to X only.
Ky H0