Late fee automation
Create a mechanism to generate late fees, automatically added to the accounting system. Following requirements: Do not alter existing invoices to avoid altering past financial periods - Likely generate a new "late fee" invoice Configurable rules to include / exclude clients, ignore certain invoices etc. Percentage based, with different percentages for different time periods Continue to generate late fee invoices until original invoice is paid
Adam Crandall13
White Label, Remove "Powered by BenjiPays"
White labeling Benji Pays allows MSPs to strengthen their brand by offering payment automation under their own name, and not marketing for BenjiPays. This can create a seamless and trusted client experience and not further question around who is Benji and can I also trust them with my information. Further, not disclosing our business patterners may help reduce targeted attacks.
Mike M4
Option to send Declined or Transaction Failed emails to clients
Currently customers do not get a notification when an auto-pay transaction is declined. We should have the ability to have the system send a "Transaction Failed" email to the customer.
Timothy M9
Allow customers to connect their bank accounts by authenticating with their online banking
User a service like Plaid.com or Flinks.com to allow users to connect their banking details by loging into their online banking in addition to allowing them to enter their banking information manually. This can improve Approval rates and reduce the risk of account infomation being entered incorrectly. There may be a nominal cost to this.
Adam Crandall5
Benjipays Card Reader
A card reader that syncs directly with Benjipays and enables easy surcharging and reconciling
Ez S3
Cash and Paper Check Payment Processing in Benjipays
We have a brick and mortar location where customers sometimes come to make payments, with some of these payments being cash or paper check. It would be beneficial to be able to enter Cash or Paper Check payments under the PAY tab in Benjipays. Benjipays does not currently have the capability of marking an invoice as Paid if the payment was made with Cash or Paper Check. In our case, this transaction would have to be logged in Quickbooks desktop. Being able to utilize Benjipays to log all types of Payments would be convenient because all of our payment processing workflow would be from one software, Benjipays. We would prefer that all of our customers pay with an ACH or Credit and Debit Card but unfortunately that is not the case.
Jonathan I1
Label autopay switch better in customer management area of portal
The switch that shows if a payment method is enabled for autoprocessing or not is not labeled. If you hover over it, it says "Enable Profile". This is not a sufficient description to communicate what the switch does.
Accounting D0
Option to change spelling of "Authorise" to "Authorize" on Payment Receipts
"Authorise" is considered an incorrect spelling of the word in the USA. "Authorize" should be used instead for customers in the USA.
Accounting D0
Automatically email customers for updated card when old one expires or is declined permanently
Right now it is a manual process to chase customers down when their automatic recurring payment method expires or is declined permanently. This should be a relatively simple process to automate - customers can be notified via email that their payment method needs to be updated.
Bill A10
Customization improvements on Client portal
On the login page for the portal, we can customize the logo and the brand colour and that is it. It would be nice to be able to customize the Login message. Right now, the login message says: WELCOME Log in to Benji Pays to continue to the Customer Portal It would be nice to be able to customize BOTH messages, the "Header" and the "Body" of the login modal/window.
Anonymous Chipmunk0
Custom Installment Plan
While Benji Pays offers an installment plan feature, it currently only supports selecting a single invoice at a time. This limitation makes it impractical for use cases involving multiple invoices and custom payment arrangements across a long aging period. Requested Feature Enhancement Multi-Invoice Selection: Allow users to select multiple open invoices (either manually or using filters such as age or due date). Display a running total of the selected invoice amounts. Custom Installment Amounts: Enable the merchant to define a fixed monthly payment amount (e.g., $1,000) to be charged on a fixed date each month. The system should automatically apply the payment proportionally or sequentially to the selected invoices.
Sogol0
Adding new credit card option to replace old one
If a client enters a new card in Benji, they should have the option to state that it will replace the existing one. Unless we manually remove an old card, it could get charged.
James L0
Custom Payment portal for customer
It would be better to have customizable payment portal .Also should be option to remove powered by Benjipays and privacy policy stuff . It would be better to set those based on MSP needs.
Amrit S0
Allow Customers to Set Their Own Installment Plans
The installment plan feature is awesome. But, it currently requires staff to set up for a customer. Let's push this task onto the customer. It gives the customer more capability while freeing up staff time.
Jonathan I0
Allow payments to process as a single transaction when multiple invoices are paid for different child companies
When paying two or more invoices for the same child company, the payment processes as one transaction. When paying two or more invoices for different child companies under the same parent, it processes as multiple transactions.
Accounting D0