Display whether customer has opened the invoice sent from Benji Pays
This is a feature on QBO that is really nice, where we can see if the customer has opened, and viewed the invoice.
Alex von h9
Automatically email customers for updated card when old one expires or is declined permanently
Right now it is a manual process to chase customers down when their automatic recurring payment method expires or is declined permanently. This should be a relatively simple process to automate - customers can be notified via email that their payment method needs to be updated.
Bill A6
Automatically send new customer a welcome email to the portal
would be nice if there was a global setting to automatically send this template when a new user is added with portal access
Kenny G#Improvement 👍#New Feature 🆕0
add customer name as variable
have a variable for the customer name and not just company name. It looks better when you say Hi Mary instead of Hi ABC Inc..
Amit B0
Allow deposit payment request
Allow payment request to be sent to customer to pay the deposit invoice themselves
Gavin1
Customer E-mail Name, First name only
Allow for the e-mail template field for customer name to be the first name only
Gavin0
Late fee automation
Create a mechanism to generate late fees, automatically added to the accounting system. Following requirements: Do not alter existing invoices to avoid altering past financial periods - Likely generate a new "late fee" invoice Configurable rules to include / exclude clients, ignore certain invoices etc. Percentage based, with different percentages for different time periods Continue to generate late fee invoices until original invoice is paid
Adam Crandall#New Feature 🆕5
Option to send Declined or Transaction Failed emails to clients
Currently customers do not get a notification when an auto-pay transaction is declined. We should have the ability to have the system send a "Transaction Failed" email to the customer.
Timothy M#Improvement 👍#Auto Processing#Invoice Rover3
Different auto-pay payment profiles for different invoice types within an account
For example, monthly recurring service fees are auto processed through ACH and other invoices for hardware purchases are auto processed to a credit card or a different ACH account. Could be based on Xero branding themes / QuickBooks Payment Terms, memo or reference field.
Avery Davidow#Auto Processing2
For Bambora ACH / EFT - create the settlement deposit transaction in the accounting system
Once the bambora batch has settled, create the final deposit transaction in the accounting system to aid with reconciliation.
Baruch B#Improvement 👍#Integrations 🔗#Auto Processing1
Show credit memos
Show Credit memos from the accounting system in the main Merchant Portal and the Customer Portal
Adam Crandall#Improvement 👍#New Feature 🆕#Integrations 🔗1
Create a button instead of a link for the Customer Portal on the bottom of invoices sent out to customers
The link at the bottom of the emails is hard to see and it is unclear if it should be clicked or not. Let's add a button for the customer portal to these emails.
Amber M#New Feature 🆕#Customer Portal 🚪0
Surcharge Option on Customer Profile
It would be nice to add a surcharge to a customer profile instead of having it on and having to switch it off for every customer we wish not to charge a surcharge to. Still using QBO to send out invoices with the Benji link, there is a higher chance of the AR staff sending out invoices with a surcharge in an accident.
Alex von h#New Feature 🆕#Customer Portal 🚪1
Template tokens
Template tokens to be transferrable/usable across all templates. For example the invoice number token, is only usable on the manual templates.
Mariola C1
Mark an invoice that was Paid
It would be nice that if a customer came in & paid an invoice with cash or sent a Bank Transfer, E-Transfer or any other payment, there was a button to mark the invoice paid & how it was paid
Greg W1